Privacy Notice

Introduction and Purpose

This privacy notice (from now on “Notice”) tells you what to expect Xela Technologies Limited (from now on “Xela”, “company”, “we”, “us”, “our”) to do with your personal information when you make contact with us or use one of our services.

The Notice tells you about your privacy rights and how Data Protection Legislation protects you and your data.

Personal Information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • • You have made a complaint or enquiry to us.
  • • You have made an information request to us.
  • • You have applied for a job with us.

Under data protection legislation, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

  • • Right of Access - You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
  • • Right to Rectification - You have the right to ask us to rectify information you think is inaccurate or incomplete. This right always applies.
  • • Right to Erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • • Right to Object to Processing - You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.
  • • Right to Data Portability - This only applies to the information you have given to us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent

You are not required to pay any charges for exercising your rights. We have one month to respond to you.

If we are processing your information for criminal law enforcement purposes, your rights are slightly different.

How long we keep your data?

We keep your communications through this website for 1 year.

Sharing your information

We will not share your information with any third parties for the purposes of direct marketing.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

In some circumstances we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations. We might also share information with other regulatory bodies in order to further their, or our, objectives. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.

In our capacity as UK supervisory authority for data protection, there are some circumstances where we must cooperate with and help other supervisory authorities in the EEA, in handling complaints and investigations. This may lead to sharing personal information if it is relevant to the complaint or investigation.

Where we provide links to websites of other organisations, this Notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

Contact Information

Xela Technologies Limited is the controller for the personal information we process, unless otherwise stated. You can contact us by using one of the means stated below.

Xela Technologies Limited
5-6 Crescent Stables,
SW15 2TN,